Interpersonal and Communication Skills

Course Overview

Patient safety and efficacious patient care require many obvious skills on the part of the physician, and some not-so-obvious, such as interpersonal skills. This module provides the fundamentals for many important interpersonal and communication skills, including collaboration and effective patient interviewing and shared decision-making.

Learning Objectives

• Understand the essential components of an ideal patient interview
• Determine the approach to helping a patient discuss sensitive matters
• Appreciate the importance of shared decision-making in patient care